Terms of sale

This English version is provided for information only. The French version is the only legally binding one.

1. Introduction

The website www.neurosensorial-institute.com is published by Neurosensorial Institute France SAS, 5, allée de la Grande Treille, Bureau 1, 35200 Rennes, France, SIRET 899 430 649 00025, managed by Olivier Masselot (“the Company”). The Company designs and sells courses (online or in person) and digital documents to train coaches, to train in the neurosensory and neurosystemic approaches, to bring new tools to companies to develop managerial and organisational adaptivity, and to teach techniques for personal fulfilment.

2. Scope and changes

These terms apply to all orders placed on the site. The Company may change them at any time; each order is governed by the terms in force on the day it is placed.

3. Availability

Online products are available immediately after purchase; an access link is sent by email. For in-person courses, the client attends on the scheduled date.

4. Prices

The Company may change its prices at any time.

5. Payment and security

Payment by card or bank transfer, through a secure system. With instalments, the benefits of a course (diploma, certification, distribution of the Company’s products and other benefits) are only granted once all payments have been made. Administrative fees may apply to each instalment; they are shown on the payment page and are not interest.

6. Delivery

Online modules are available on the training platform at app.neurosensorial-institute.com and may open step by step. Clients who complete a certified course receive an access link to set up their professional area. For in-person courses, travel and accommodation are the client’s responsibility.

7. Liability

The Company is not liable for non-performance due to force majeure, disruption or strikes (postal services, transport, communications), floods, fire, terrorism or war, nor for indirect damage, loss of business or profit, damage or costs.

8. Withdrawal and refunds

The client may request a refund without penalty within 7 days of purchase, unless another date or period is stated on the sales and payment pages or in a contract signed for training funding. Refunds are requested through the support form.